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AI Ready Communities
AI Ready Communities
AI Ready Communities

About the Course

AI Ready’ Communities is a three-month, cohort-based working program for community and customer leaders to optimise the incredible collective knowledge in their community for an AI-driven world.                    

This is not a course, and it’s not a webinar series.

It’s a guided, hands-on programme where a small group of organisations work through the same structural challenges together - supported by FeverBee’s frameworks, facilitation, and direct input.

The focus is not on AI tools or vendor features; it’s on ensuring your community is fit to be trusted, consumed, and amplified by AI.

Course Instructor

Richard Millington
Richard Millington
Founder & Managing Director, FeverBee
$4,000 Access: Unlimited
Course Outline
  1. Week 1 - AI Ready Communities
    1. AI Ready Communities - Week 1 - The Basis of Deploying Enterprise AI In Communities
    2. Slides - Week 1: AI Ready Communities
    3. Your Community Data Isn't Messy - It's Training Data
    4. Recommended Reading - Learn The Basics
    5. Understanding The Importance of Including Community in RAG Search
    6. Meeting Registration Link
    7. A Note on External Resources
  2. Week 2 - Your AI Readiness
    1. AI Ready Communities - Week 2 - Evaluating Your Community (Coming Soon")
    2. Slides - Week 2: AI Readiness Evaluation (Coming Soon)
    3. AI Readiness Survey - Get Your Scores
    4. The Different Types Of Knowledge And Community's Unique Value
    5. LLM Prompt For Classifying Knowledge Types
    6. BETA: Test Our Tool For Classifying Discussions
    7. Key Activity: Discover If/How You Can Export Discussions
  3. Week 3 - Community Data Quality
    1. AI Ready Communities - Week 3 - Data Quality
    2. Slides - Week 3: Data Quality
    3. Prompt 1 - Finding Duplicates
    4. Prompt 2 - Finding Contradictions
    5. Prompt 3 - Finding Decayed Contontent
    6. Prompt 4 - The Full Audit in One Pass
    7. Tool: Community Data Quality Analyser
  4. Week 4 - Authority
    1. AI Ready Communities - Week 4 - Authority
    2. Slides - Week 4: AI Ready Communities
    3. Prompt 1 - The Authority Audit
    4. Prompt 2 - Authority Audit With Staff/SME Priority
    5. Prompt 3 - The Full Audit
    6. Authority Audit Challenges
    7. Tool: Authority Analyser
  5. Week 5 - Freshness
    1. AI Ready Communities - Week 5 - Freshness
    2. Slides - Week 5: AI Ready Communities - Freshness
    3. Five Freshness Signals
    4. Four Options For Building Freshness Systems
    5. Prompt 1: Freshness Audit
    6. Prompt 2: Freshness Recommendations
    7. Tool: Freshness Assessment
  6. Week 6 - Taxonomy
    1. AI Ready Communities - Week 6 - Taxonomy
    2. Slides - Week 6: AI Ready Communities - Taxonomy
    3. Why Taxonomy Matters
    4. Running Your Taxonomy Audit
    5. Prompt 1: Taxonomy Structure Analysis
    6. Prompt 2: Subcategory Classification
    7. Prompt 3: Content Type Classification
    8. Implementing Your Taxonomy Changes
    9. Tool: Taxonomy Audit
  7. Week 7 - Terminology
    1. AI Ready Communities - Week 7 - Terminology
    2. Slides - Week 7: AI Ready Communities - Terminoogy
    3. The Terminology Problem
    4. Three Critical Actions
    5. Using The Terminoloy Audit
    6. Tool: The Terminology Audit
    7. LLM Prompts
  8. Week 8 - From Theory to Action
    1. AI Ready Communities - Week 8 - From Theory to Action
    2. Slides - Week 8: AI Ready Communities - From Theory To action
    3. Lesson 1: The Implementation Problem
    4. Lesson 2: Calculate Your Working Set and Pick Your Profile
    5. Lesson 3: Governance, Measurement and Your 90-Day Plan
  9. Week 9 - Workflows and Frameworks
    1. AI Ready Communities - Week 9 (coming soon)
    2. Slides - Week 9: AI Ready Communities: Workflows and Frameworks
    3. Lesson 1: Why 'Tool First' Thinking Fails
    4. Lesson 2: The Two Jobs of AI, and Where to Look for Them
    5. Lesson 3 - Zones of Opportunity
    6. Lesson 4 - Constraints and the Go/No-Go
  10. Week 10 - Measurement and Benchmarks
    1. AI Ready Communities: Week 10 - Measurement
    2. Slides - Week 10: AI Ready Communities - Measurement and Benchmarks
    3. Lesson 1: The Hidden Cost of Community AI Initiatives
    4. Lesson 2: Connecting AI Initiatives To Metrics
    5. Lesson 3: Setting Realistic Benchmarks
  11. Week 11 - Risks and Mitigation
    1. AI Ready Communities - Week 11: Risks and Mitigation
    2. Slides - Week 11: AI Ready Communities - Risk and Mitigation
    3. Risk 1: Loss of Resources
    4. Risk 2: Execution Risk
    5. Risk 3: Reputation Risk
    6. Risk 4: Member Harm
    7. Risk 5: Legal & Technical Risks
course
AI Ready Communities
AI Ready Communities
$4,000 Access: Unlimited

About the Course

AI Ready’ Communities is a three-month, cohort-based working program for community and customer leaders to optimise the incredible collective knowledge in their community for an AI-driven world.                    

This is not a course, and it’s not a webinar series.

It’s a guided, hands-on programme where a small group of organisations work through the same structural challenges together - supported by FeverBee’s frameworks, facilitation, and direct input.

The focus is not on AI tools or vendor features; it’s on ensuring your community is fit to be trusted, consumed, and amplified by AI.

Course Outline
  1. Week 1 - AI Ready Communities
    1. AI Ready Communities - Week 1 - The Basis of Deploying Enterprise AI In Communities
    2. Slides - Week 1: AI Ready Communities
    3. Your Community Data Isn't Messy - It's Training Data
    4. Recommended Reading - Learn The Basics
    5. Understanding The Importance of Including Community in RAG Search
    6. Meeting Registration Link
    7. A Note on External Resources
  2. Week 2 - Your AI Readiness
    1. AI Ready Communities - Week 2 - Evaluating Your Community (Coming Soon")
    2. Slides - Week 2: AI Readiness Evaluation (Coming Soon)
    3. AI Readiness Survey - Get Your Scores
    4. The Different Types Of Knowledge And Community's Unique Value
    5. LLM Prompt For Classifying Knowledge Types
    6. BETA: Test Our Tool For Classifying Discussions
    7. Key Activity: Discover If/How You Can Export Discussions
  3. Week 3 - Community Data Quality
    1. AI Ready Communities - Week 3 - Data Quality
    2. Slides - Week 3: Data Quality
    3. Prompt 1 - Finding Duplicates
    4. Prompt 2 - Finding Contradictions
    5. Prompt 3 - Finding Decayed Contontent
    6. Prompt 4 - The Full Audit in One Pass
    7. Tool: Community Data Quality Analyser
  4. Week 4 - Authority
    1. AI Ready Communities - Week 4 - Authority
    2. Slides - Week 4: AI Ready Communities
    3. Prompt 1 - The Authority Audit
    4. Prompt 2 - Authority Audit With Staff/SME Priority
    5. Prompt 3 - The Full Audit
    6. Authority Audit Challenges
    7. Tool: Authority Analyser
  5. Week 5 - Freshness
    1. AI Ready Communities - Week 5 - Freshness
    2. Slides - Week 5: AI Ready Communities - Freshness
    3. Five Freshness Signals
    4. Four Options For Building Freshness Systems
    5. Prompt 1: Freshness Audit
    6. Prompt 2: Freshness Recommendations
    7. Tool: Freshness Assessment
  6. Week 6 - Taxonomy
    1. AI Ready Communities - Week 6 - Taxonomy
    2. Slides - Week 6: AI Ready Communities - Taxonomy
    3. Why Taxonomy Matters
    4. Running Your Taxonomy Audit
    5. Prompt 1: Taxonomy Structure Analysis
    6. Prompt 2: Subcategory Classification
    7. Prompt 3: Content Type Classification
    8. Implementing Your Taxonomy Changes
    9. Tool: Taxonomy Audit
  7. Week 7 - Terminology
    1. AI Ready Communities - Week 7 - Terminology
    2. Slides - Week 7: AI Ready Communities - Terminoogy
    3. The Terminology Problem
    4. Three Critical Actions
    5. Using The Terminoloy Audit
    6. Tool: The Terminology Audit
    7. LLM Prompts
  8. Week 8 - From Theory to Action
    1. AI Ready Communities - Week 8 - From Theory to Action
    2. Slides - Week 8: AI Ready Communities - From Theory To action
    3. Lesson 1: The Implementation Problem
    4. Lesson 2: Calculate Your Working Set and Pick Your Profile
    5. Lesson 3: Governance, Measurement and Your 90-Day Plan
  9. Week 9 - Workflows and Frameworks
    1. AI Ready Communities - Week 9 (coming soon)
    2. Slides - Week 9: AI Ready Communities: Workflows and Frameworks
    3. Lesson 1: Why 'Tool First' Thinking Fails
    4. Lesson 2: The Two Jobs of AI, and Where to Look for Them
    5. Lesson 3 - Zones of Opportunity
    6. Lesson 4 - Constraints and the Go/No-Go
  10. Week 10 - Measurement and Benchmarks
    1. AI Ready Communities: Week 10 - Measurement
    2. Slides - Week 10: AI Ready Communities - Measurement and Benchmarks
    3. Lesson 1: The Hidden Cost of Community AI Initiatives
    4. Lesson 2: Connecting AI Initiatives To Metrics
    5. Lesson 3: Setting Realistic Benchmarks
  11. Week 11 - Risks and Mitigation
    1. AI Ready Communities - Week 11: Risks and Mitigation
    2. Slides - Week 11: AI Ready Communities - Risk and Mitigation
    3. Risk 1: Loss of Resources
    4. Risk 2: Execution Risk
    5. Risk 3: Reputation Risk
    6. Risk 4: Member Harm
    7. Risk 5: Legal & Technical Risks

Course Instructor

Richard Millington
Richard Millington
Founder & Managing Director, FeverBee