Advanced Community Skills - 2024

Acquire the advanced skills to take your community to the next level
Buy Course - 750.00 USD

Course Outline

Introduction

  1. Introduction

Persuasive Communication

  1. Engaging With Deep Empathy
  2. Create Discussions With An Emotional Payoff
  3. Fundamentals of Persuasive Communication
  4. Lesson Review & Next Steps
  5. Lesson 1 Quiz

Nurturing Superusers

  1. Introduction
  2. Structuring A Superuser Programme
  3. How To Recruit and Reward Superusers
  4. Rewards and Storytelling
  5. Lesson Review & Next Steps
  6. Lesson 2 - Quiz

Creating Content For Your Community

  1. Introduction
  2. What Is Content
  3. Community Content And Type
  4. Types Of Content For Education
  5. Motivating Members To Create Content
  6. Keeping Your Content Engaging
  7. Lesson Review & Next Steps
  8. Lesson 3 - Quiz

Community Engagement

  1. Introduction
  2. How To Engage In Your Community
  3. Become An Influential Member Of A Community
  4. Reciprocity and Expertise
  5. Asset-Based Community Development
  6. Lesson Review & Next Steps
  7. Lesson 4 - Quiz

Keeping A Community Relevant

  1. Introduction
  2. Keeping The Community Relevant
  3. Pruning Community Content
  4. Social Density
  5. Lesson Review & Next Steps
  6. Lesson 5 - Quiz

Rewards & Gamification

  1. Introduction
  2. What Is Gamification
  3. Selecting Your Game Mechanics
  4. Selecting The Right Game Dynamics
  5. Rewards
  6. Preventing Cheating and Other Problems
  7. Lesson Review & Next Steps
  8. Lesson 6 - Quiz

FINAL EXAM

  1. FINAL EXAM

About the Course

Hi, my name is Richard Millington and I’m your instructor for the Advanced Community Skills course. 


Over the past 14 years, I’ve helped and trained the likes of Apple, Google, Facebook, Microsoft, SAP, and many more to build thriving communities. I’m also the author of three popular books on building successful communities. 


This course is designed to equip you with advanced skills to take your community to the next level. These are the skills which require deliberate practice and guidance. During the course we’re going to cover persuasive communication, nurturing top members, creating powerful content, influencing the direction of your community, and keeping the community relevant and members highly motivated to participate. 


What excites me most about this course is it outlines skills which you can quickly master and then use to unlock the full potential of your community. 


I hope to see you on the inside. 

About the Instructors

Richard Millington

Richard Millington, Founder & Managing Director, FeverBee

Richard Millington has spent the past decade helping 250+ companies develop some of the world’s largest online communities.

Richard is the founder of FeverBee, an international community consultancy, and the author of Buzzing Communities. Richard’s clients have included Google, Facebook, Oracle, Wikipedia, EMC, Greenpeace, and many more. Prior to FeverBee, Richard interned with Seth Godin in New York.